New Patient Information – Smile Dental Kalgoorlie
A practical guide to preparing for your first appointment at Smile Dental Clinic in Kalgoorlie, from health information and records to treatment discussions and costs.
Before your first appointment
When booking, tell the team why you are attending, whether the matter is urgent and whether you have any accessibility, communication or dental-anxiety needs. Appointment length and what happens on the day depend on your symptoms, oral health history and the type of visit booked.
- Bring a list of medicines, allergies and relevant medical conditions.
- Bring your private health fund, Medicare or Veteran Card details where relevant.
- Bring recent dental records or X-rays if another clinic has provided them.
- Tell the team if you are pregnant, have a heart condition, take blood-thinning medicine or require support during treatment.
What may happen at the first visit
Your dentist will usually discuss your concerns and dental history, examine your teeth, gums and mouth, and explain any further diagnostic steps that may be clinically appropriate. X-rays are taken only when the practitioner considers them necessary and after discussing the reason.
The first appointment does not always include definitive treatment. Urgent care may focus on assessment, pain management or stabilisation before a longer-term plan is prepared.
Treatment plans, consent and costs
If treatment is recommended, the dentist will discuss the available options, material risks, expected limitations and alternatives. You can ask questions, request time to consider non-urgent treatment or seek a second opinion.
Fees depend on the examination findings and services required. The clinic will provide an estimate before planned treatment where practicable. Health-fund benefits are determined by the insurer and may leave an out-of-pocket amount.
Read about dental fees and payment options or view health-fund and claiming information.
Supporting anxious and regional patients
Let the team know if you feel nervous about dental care or have had a difficult previous experience. The appointment can be paced around clear explanations and agreed signals to pause. Patients travelling from Boulder, Kambalda, Coolgardie or elsewhere in the Goldfields should mention travel constraints when arranging multi-visit treatment.
Frequently asked questions
Do I need my previous dental records?
They can be useful but are not always essential. Ask your previous clinic to transfer relevant records or X-rays where available and appropriate.
Will I receive treatment at the first appointment?
It depends on the reason for the visit and appointment booked. Some visits focus on assessment and planning; urgent appointments may include stabilising care where clinically appropriate and time permits.
Can I use my health fund at the first visit?
Eligible claims may be submitted through HICAPS. Your insurer determines the benefit, and you may need to pay a remaining balance.
What if I am anxious about dental treatment?
Tell the team when booking and again at the appointment. The dentist can explain each stage, discuss suitable management options and agree on ways to pause.
Contact Smile Dental Clinic
For appointment preparation or clinic-specific questions, contact the Kalgoorlie team. Program administrators, insurers and finance providers remain responsible for eligibility and approvals.
7/84–90 Brookman Street, Kalgoorlie WA 6430
receptionist@smiledentalclinic.com.au